There are a few things you may want to check in the following
- Confirm the web browser you are using. We recommend using
Mozilla Firefox 3.6+ or Google Chrome.
- If you are using Internet Explorer ... then good luck :D
- Check if you have changed any of the security or privacy
settings on your web browser. If you have, we recommend putting
these settings back to their default levels. If you need
assistance with this, consult your web browser's Help feature.
- Delete your Temporary Internet Files and your cookies. Once
that is done, close your browser, re-open it and try again.
If you continue to have problems after trying these solutions, let
us know through the Contact Us
tab. To help us
diagnose the problem, please include the Operating System your
computer is running, the web browser (including version number) you
are using, and a detailed description of the problem. In addition,
if you can recall, please outline the steps you took to get there,
the URL of the page where you encountered the problem, and any
error messages that you may have received.